Your website, kept fast, secure and up to date.
Performance optimization, updates, security, troubleshooting, maintenance and ongoing technical support.
Website Maintenance & Support
A website is never really finished. Plugins need updates, security threats change, and content goes stale. Neglect leads to slow pages, broken features and, in the worst case, a hacked site.
Our maintenance plans keep everything running smoothly, with a dedicated team you can contact whenever something needs to change.
Sound familiar?
These are the situations that usually bring clients to us for this service.
Nobody is responsible for updates, backups or security.
Your site has been slow, broken or hacked before.
Small content changes wait weeks because there is no developer available.
Your original developer is no longer reachable.
Scope that can include
Every proposal is tailored. These are the deliverables most often included.
- Core, theme and plugin updates
- Daily or weekly backups
- Security monitoring and hardening
- Uptime monitoring
- Speed optimisation
- Bug fixes and troubleshooting
- Content updates
- SSL and domain management
- Monthly health reports
How we approach it
We start with a health check covering security, performance, backups and outdated software, and fix anything urgent. Then the site moves onto a monthly routine of updates, monitoring and reporting. Change requests are logged and handled within agreed response times.
Features & capabilities
WordPress care
Safe updates tested on staging before going live.
Security
Firewalls, malware scans and login protection.
Performance
Caching, image optimisation and database clean-up.
Hacked site recovery
Clean-up, restoration and hardening after an incident.
What it changes for your business
How the project runs
Six stages, with review points at each milestone. Full process
Discovery
Understanding your business, audience, goals and challenges.
Strategy
Defining the direction, priorities and digital roadmap.
Creative Direction
Developing the visual and experience direction.
Design & Development
Turning strategy into a polished digital product.
Testing & Refinement
Testing functionality, responsiveness, performance and user experience.
Launch & Growth
Launching the project and supporting ongoing improvement.
Can you maintain a site you did not build?
Yes. We begin with an audit, fix any urgent issues, and then take over ongoing maintenance.
What happens if my site goes down?
Uptime monitoring alerts us, and we investigate straight away according to your plan's response time.
Are content updates included?
Each plan includes a set amount of content and small development changes per month.
Often combined with
Brand Identity & Creative Design
Logo design, visual identity systems, brand guidelines, social media design, marketing creatives, packaging and complete brand communication.
Learn more Service 02Website Design & Development
High-performance, responsive websites designed around business goals, user experience and conversion.
Learn more Service 03UI/UX Design
Research-driven interfaces, user journeys, wireframes, prototypes and polished digital experiences.
Learn moreReady to talk about maintenance & support?
Share your goals, timeline and budget range. We will reply within one business day with next steps.